Contact us

Frequently Asked Questions

Frequently Asked Questions

Presales Questions

What's the catch?

There isn’t one! Just remember our designers are only human. For example, you can not ask for a year’s worth of graphics to be done all in one month.

What are your working hours?

We work from 9:00-5:00, Eastern Time

Do you offer faster turnaround time?

If you would like, you can pay $100 for next day turnaround. This is for emergency situations, and we can only accommodate so many of these at once. 

Are we under a contract?

Nope. You can cancel at any point in time.

What does Unlimited include?

Event graphics, sermon series graphics, branding packages, social media artwork, bulletins.

What does Unlimited not include?

Well, we pretty much do all graphics you would EVER need for an event. We don’t include logos, custom illustrations or booklets. Anything else is pretty much covered. 

How will your designer understand my church?

When you signup, during onboarding, we will reach out and get a current feel for the direction of your church. And, if you are wanting that direction to move in a different way, we can help facilitate that!

Service Questions
What is the turnaround time for a project?

Once we receive your project, we will have you drafts in 2-3 business days. After that, if you need a revision, we will do our absolute best to have that to you within a day. Regardless, we will make sure you meet your deadline! We want to see your church succeed, and we will do whatever it takes to make that happen.

What file types do you provide?

Unless you are under a custom plan, you will receive source files and final images. These file types may include: PSD, AI, JPG, AI and PDF files. If your church needs Powerpoint or Keynote files, we can try and provide those already created. 

How many staff members can request graphics?

All of your staff! We want to make it at easy as possible, email us at [email protected] to add a staff member! We’d love it if your kids, youth and other departments submit their own request, because they know what they need!

Where do I get my files printed?

We are so glad you asked! We operate an entire in-house printshop that our designers are accustomed to working with. Boundless Printing would love to discuss your print needs. Check the box “Needs Printing” in the Design Request Form and a member of our print department will reach out separately with a custom quote. 

Didn’t find the answer you needed?


102 N Main Street, Four Oaks NC

Sign Up

Sign Up


Sign Up